A: Kragos Edu Mart is an online platform that simplifies school supply shopping for parents. We partner with vendors and logistics providers to deliver essential school items directly to your doorstep.
A: Yes, creating an account allows us to keep track of your orders, delivery information, and preferences, making future shopping faster and easier.
Ordering and Products
A: We offer a wide range of school essentials, including notebooks, textbook , uniform, stationery,school supplies, backpacks, and more. Our inventory is constantly updated to meet your needs.
A: Yes, we can accommodate bulk orders. Please contact our customer support team for assistance with large orders and special pricin
A: We strive to keep our inventory up-to-date, but occasionally items may be out of stock. You can sign up for notifications to be alerted when the item is back in stock.
Payment and Delivery
A: We accept various payment methods, including credit/debit cards, net banking, and digital wallets.
A: Yes, we use secure payment gateways to protect your financial information.
A: Delivery times vary depending on your location and the availability of products. We provide estimated delivery times during the checkout process.
A: Delivery charges may vary based on your location and the size of your order. Delivery costs will be displayed during checkout.
A: Yes, once your order is shipped, you will receive a tracking number and instructions on how to track your delivery.
A: Please contact our customer support team immediately with photos of the damaged or incorrect items. We will arrange for a replacement or refund.
Returns and Refunds
A: Our return policy allows for returns of unused and undamaged items within a specified period. Please refer to our Returns and Refunds policy page for details.
A: You can initiate a return through your account or by contacting our customer support team.
A: Refunds are processed after we receive and inspect the returned items. The processing time may vary depending on your payment method.
Account and Support
A: You can reset your password by clicking on the "Forgot Password" link on the login page and following the instructions.
A: You can contact our customer support team via email at contact@kragos.com or through the "Contact Us" section on our website or app.
